Total Accessibility, anytime, anywhere
At Swissquote, our services and support are designed to give you the best possible edge in Forex trading, on your terms.
Our electronic infrastructure gives you the best possible edge for online trading. High-performance and optimal security against connectivity and latency issues, and internet providers and data centres spread across five continents and 120 countries give you the confidence to know you can trade anytime and anywhere.
Swissquote’s infrastructure brings you peace of mind: it’s secured for business continuity, with safeguards against data loss and downtime, plus internal and external backup solutions.
Our framework and operations are certified for quality and security, and - crucially - always being developed and improved. As a Swissquote client, you can contact us at any time. We listen to your needs and work to deliver the best platforms to help you stay ahead of the markets.
Nearly all of our clients’ orders are executed automatically and without dealer intervention. Swissquote's electronic trading infrastructure uses state-of-the-art technology. This high-performance design offers optimal security against connectivity and latency issues. Exceptions to automatic execution can occur for bigger ticket trades, for a limited number of symbols which are impossible to automate, and finally in certain cases when we need to shift to manual execution mode as in the case of system failure.
Rare delays in execution can occur. Clients are advised to make sure that their internet connection speed is sufficient. There may in rare cases be delays on our side. These delays can occur for several reasons, such as due to an unusually large amount of orders flowing to Swissquote’s servers from clients as a result of market volatility. In this case, orders are queued for execution resulting in some delay. Other cases could arise whenever there is a system failure or whenever there is no or limited liquidity in the market.